Yes, many of our pieces—especially hand-tufted rugs—are crafted by skilled artisans. Each product is made with attention to detail, giving it a unique character.

Will my product look exactly like the images?

We strive for accuracy, but slight variations in color, texture, or finish may occur due to lighting, screen settings, and the handcrafted nature of our products. These are part of their natural beauty.

What materials do you use?

We use high-quality yarns and fabrics selected for durability, comfort, and aesthetic appeal. Specific material details are mentioned on each product page.

Are your products ready to ship?

No, most of our products are made to order, ensuring quality and freshness. Production begins after your order is placed.

Can I customize my order?

For select products, customization may be available. Please contact us before placing your order to discuss your requirements.

Can I cancel my order?

Orders can be canceled within 12 hours of placing the order. After that, production begins and cancellations are not possible.

How long will my order take?

Processing time: 3–7 business days
Delivery (India): 5–10 business days after dispatch
International: 10–20 business days

Do you offer Cash on Delivery (COD)?

Yes, COD is available on select locations within India. A small fee may apply, and confirmation may be required before dispatch.

Do you ship internationally?

Yes, we ship worldwide. Delivery timelines and customs duties may vary depending on your location.

Can I return my order if I don’t like it?

As our products are made to order, we do not accept returns for change of mind.

When can I request a return or refund?

Returns or refunds are only accepted if:

The product is damaged during delivery, or
There is a manufacturing defect

What should I do if I receive a damaged product?

Please contact us within 48 hours of delivery and share clear photos or videos of the issue. Once verified, we will arrange a replacement or refund.

Do you offer refunds after delivery?

Refunds are only processed in cases of verified damage or defects. We do not offer refunds after successful delivery otherwise.

What payment methods do you accept?

We accept secure payments via trusted payment gateways, including:

UPI
Debit/Credit Cards
Net Banking
COD (select locations)

Is my payment information secure?

Yes, all payments are processed through secure, encrypted payment gateways. We do not store your card details.

How do I care for my rug?

Vacuum regularly
Avoid excessive moisture
Spot clean gently with mild detergent

Professional cleaning is recommended for deep care
How do I care for my rug? For printed and Machine made

How can I contact Homitecture?

For any queries or support, reach out to us:
Email: info.homitecture@gmail.com
Location: Panipat, Haryana, India

Comfort You Can Feel, Style You Can See

Our Collections

New Arrivals

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Designed for Better Living

Printed Rugs

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Printed Rugs

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Rugs and Matts Handmade

best selling products

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